Privacy Policy

1 Information We Collect

We may collect the following information:

a. Personal Information

• Name
• Phone number
• Email address
• Device details (brand, model, issue description)
• Address (for pick-up and drop services)

b. Non-Personal Information

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visit

2 How We Use Your Information

We use the collected information to:

• Process repair service requests
• Contact you regarding repairs, updates, or support
• Arrange device pick-up and delivery
• Improve our website and services
• Respond to inquiries and feedback
• Comply with legal and regulatory requirements

3 Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system can be guaranteed to be 100% secure.

4 Sharing of Information

We do not sell or rent your personal information to third parties.

Your data may be shared only:

• With trusted service partners (logistics, technicians) strictly for service delivery
• When required by law or legal authorities

5 Cookies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies in your browser settings if you prefer.

6 Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

7 Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9 Contact Us

If you have any questions about this Privacy Policy, please contact us: